In the event of work-related injuries or illness, workers' compensation insurance is designed to protect the injured employees and their employers. We understand the importance of providing superior customer service for workers' compensation claims. Our claim handlers are empathetic with injured employees while practicing superior cost-containment strategies to control claims costs on behalf of our employers. We have created this toolkit to help you better understand the claims process and the opportunities available to you to provide quality claim service and manage claims costs. Reporting a Claim Our workers' compensation claims intake specialist will complete the appropriate State First Report of Injury form and provide you with a copy of it. Where indicated, the specialist will also submit a copy to the appropriate state agency. |