Medical Response Plan

Ensuring that an injured employee receives prompt medical attention is essential to a quick recovery from an injury or illness. You should have a plan in place.

In the event of an injury or illness that does not require emergency care, your employees should be instructed to report it to you prior to seeking treatment. Depending upon the state(s) in which you do business, you may have the ability to direct the injured worker to a designated medical provider. In some jurisdictions, the ability to direct care exists only if the employer participates in a managed care program. Please consult the state specific guidelines regarding an employer’s right to direct medical care, or contact your local claims office for information. You may also consult the state workers' compensation website for each state you do business in, or contact your local claims office for information about your rights to direct medical care.

Develop Provider Relationships
From pre-employment physicals and drug testing to providing quality care in the event of a work-related injury or illness, developing a relationship with a local occupational health or industrial medicine provider is important for you to manage your risk and ensure the safety and health of your workforce.

Where appropriate, we strongly encourage you to develop a relationship with a medical provider — ideally one with experience in managing occupational injuries. Read Tips for Business Owners–Selecting a Medical Provider for information on how to find the right provider.